TERMS & CONDITIONS
Effective Date: June 2026
Business Name: Roshan Mobiles And Electronics
Address: H.No. 611, Near Panchdeud Bastarwadi, Shanti Nagar Main Road, Nagpur – 440002, Maharashtra, India
Contact Number: 8928624660
Email: rwagh19971990@gmail.com
1. Introduction
Welcome to Roshan Mobiles And Electronics (“Company”, “Business”, “we”, “our”, or “us”). These Terms and Conditions govern your access to and use of our website, services, WhatsApp Business communications, Rich Communication Services (RCS), mobile applications, customer support channels, and any related products or services provided by Roshan Mobiles And Electronics.
By accessing, browsing, registering, purchasing, subscribing, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.
If you do not agree with these Terms, you must discontinue use of our services immediately.
2. Definitions
For the purposes of these Terms:
- “User”, “Customer”, “You”, and “Your” refer to any individual or entity accessing or using our services.
- “Services” means all products, communications, customer support services, digital services, WhatsApp Business communications, RCS messaging services, and related offerings.
- “Platform” means our website, communication systems, WhatsApp Business account, RCS channels, applications, and related technologies.
- “Content” means any text, data, graphics, logos, software, images, communications, or materials.
- “Meta” refers to Meta Platforms Inc. and associated services including WhatsApp Business.
- “RCS” refers to Rich Communication Services provided through approved operators and messaging platforms.
3. Acceptance of Terms
By using our Services, you confirm that:
- You are legally capable of entering into a binding agreement.
- You are at least 18 years of age or are using the Services under lawful supervision.
- You agree to comply with all applicable laws, regulations, and industry standards.
Your continued use of our Services constitutes ongoing acceptance of these Terms.
4. Description of Services
Roshan Mobiles And Electronics may provide:
- Mobile phones and accessories sales.
- Electronics products and related services.
- Customer support communications.
- Product updates and notifications.
- WhatsApp Business communications.
- RCS communications.
- Promotional campaigns.
- Service-related alerts.
- Customer engagement services.
- Order and transaction notifications.
Services may be modified, suspended, expanded, or discontinued at any time without prior notice where permitted by law.
5. Eligibility
To use our Services, you must:
- Be legally eligible under Indian law.
- Provide accurate information.
- Not be prohibited by law from receiving our services.
- Not use the Services for unlawful activities.
We reserve the right to refuse service where legally permissible.
6. Account Registration
Certain Services may require registration.
You agree to:
- Provide true and accurate information.
- Maintain updated records.
- Keep login credentials secure.
- Notify us immediately of unauthorized access.
Roshan Mobiles And Electronics shall not be responsible for losses resulting from your failure to safeguard account credentials.
7. User Responsibilities
Users agree not to:
- Violate any applicable law.
- Submit false information.
- Interfere with platform operations.
- Circumvent security measures.
- Use automated systems without authorization.
- Distribute malware or harmful software.
- Engage in fraud, abuse, or harassment.
Users are solely responsible for content and information they submit.
8. Payment and Billing Terms
Where payments apply:
- Prices may be displayed in Indian Rupees (INR).
- Payments must be completed through approved payment methods.
- Taxes may apply according to applicable law.
- Orders remain subject to verification and acceptance.
- We reserve the right to reject transactions suspected of fraud.
Refunds, if applicable, shall be processed according to our refund policies and applicable consumer protection laws.
9. Subscription Renewal and Termination
Where subscription services are offered:
- Subscriptions may renew automatically.
- Users may cancel according to applicable service terms.
- We may suspend or terminate accounts for violations.
- Outstanding obligations survive termination.
Termination shall not affect rights accrued before termination.
10. Use of WhatsApp Official API and RCS
Roshan Mobiles And Electronics may utilize WhatsApp Business Platform and RCS messaging channels for communication purposes.
Users acknowledge and agree that:
- Messages may be delivered through Meta-approved systems.
- Messages may be delivered through telecom operators supporting RCS.
- Platform policies established by Meta and telecom providers apply.
- Users may opt out of non-essential communications.
We strictly comply with Meta Business Messaging Policies and applicable RCS requirements.
Users must not misuse messaging channels or engage in activities prohibited by messaging providers.
11. Message Delivery and Compliance Policy
Roshan Mobiles And Electronics follows all applicable messaging regulations.
Users agree that:
- Delivery timing is not guaranteed.
- Telecom disruptions may affect message delivery.
- Third-party networks may influence availability.
- We may suspend messaging services for compliance purposes.
We prohibit:
- Spam communications.
- Fraudulent messaging.
- Misleading content.
- Illegal promotions.
- Unauthorized marketing activities.
Users may withdraw consent according to applicable law.
12. Intellectual Property Rights
All intellectual property rights related to Roshan Mobiles And Electronics remain exclusively owned by the Company.
This includes:
- Business names.
- Logos.
- Trademarks.
- Website content.
- Designs.
- Graphics.
- Software.
- Databases.
- Communication templates.
No license or ownership rights are granted except as expressly stated.
Unauthorized use may result in legal action.
13. Confidentiality
Both parties agree to maintain confidentiality regarding non-public information received through the use of Services.
Confidential information shall not be disclosed except:
- With consent.
- When legally required.
- To authorized service providers under confidentiality obligations.
Confidentiality obligations survive termination.
14. Disclaimer of Warranties
Services are provided on an “as is” and “as available” basis.
Roshan Mobiles And Electronics does not warrant:
- Uninterrupted service.
- Error-free operation.
- Complete security.
- Compatibility with all devices.
- Guaranteed message delivery.
To the maximum extent permitted by law, all implied warranties are excluded.
15. Limitation of Liability
To the fullest extent permitted under Indian law, Roshan Mobiles And Electronics shall not be liable for:
- Indirect damages.
- Consequential losses.
- Business interruption.
- Data loss.
- Revenue loss.
- Profit loss.
- Third-party actions.
- Service disruptions.
Where liability cannot be excluded by law, liability shall be limited to the amount paid by the user for the applicable service.
16. Indemnification
You agree to indemnify and hold harmless Roshan Mobiles And Electronics, its owners, employees, agents, affiliates, and service providers against claims arising from:
- Violation of these Terms.
- Misuse of Services.
- Violation of laws.
- Infringement of rights.
- Unauthorized activities.
This obligation survives termination.
17. Governing Law (India)
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising under these Terms shall be subject to the jurisdiction of competent courts located in Nagpur, Maharashtra.
Parties agree to attempt amicable resolution before initiating legal proceedings.
18. Changes to Terms
Roshan Mobiles And Electronics reserves the right to update these Terms at any time.
Changes may occur due to:
- Legal requirements.
- Business changes.
- Technology updates.
- Regulatory developments.
Updated versions become effective upon publication.
Continued use of Services constitutes acceptance of revised Terms.
19. Contact Information
For questions regarding these Terms and Conditions, please contact:
Roshan Mobiles And Electronics
Address: H.No. 611, Near Panchdeud Bastarwadi, Shanti Nagar Main Road, Nagpur – 440002, Maharashtra, India
Phone: 8928624660
Email: rwagh19971990@gmail.com
By using our Services, website, WhatsApp Business communications, RCS messaging channels, and related platforms, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.